Shipping
At the moment, we only offer shipping within the United Kingdom. However, we are working on expanding our shipping destinations to additional countries in the future.
We are pleased to inform you that we offer free delivery on all orders, regardless of the order value. Whether you order a single item or several items, you won’t pay any delivery charges.
Once your order has been dispatched, you will receive a confirmation email containing a tracking number.
You can track your order by clicking the tracking link in your shipping confirmation email or by entering your tracking number on the Royal Mail tracking page:
Our processing time is 1–2 working days. Once your parcel has been dispatched, delivery takes 5 to 10 working days. We do our best to ensure your order arrives as quickly as possible so you can enjoy your new clothes.
Returns
You can return your items within 30 days of receipt. To ensure a smooth returns process, we recommend that you read our returns policy, which can be found in the footer of our website. To request a return, simply send us an email. Our team will be happy to assist you and guide you through the process.
Please contact our customer service team as soon as possible, providing your order number and photos of the damaged item. We will, of course, find a suitable solution.
You can exchange items by returning them in accordance with our returns policy and placing a new order for the item you wish to receive. To start the process, please email us at support@estilee.co.uk
Any Further Questions?
If you wish to cancel or amend your order, please contact our customer service team as soon as possible. Changes can only be made before the order has been processed.
Enter your discount code in the relevant field during the checkout process. The discount will be automatically applied to the total amount.
We accept various payment methods, including credit cards and Klarna. The available options will be displayed during the payment process.
Please check our size guide on the product page to find the right size for your body type. If you have any questions, please contact us so that we can advise you.
Yes, we do offer gift vouchers. Please send an email to: support@estilee.co.uk
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We take the protection of your data very seriously. Please read our privacy policy to understand how and why we collect, use and protect your personal data.